Challenges in KM Systems Development

• Changing Organizational Culture:
  • Involves changing people's attitudes and behaviours.

• Knowledge Evaluation:
  • Involves assessing the worth of information.

• Knowledge Processing:
  • Involves the identification of techniques to acquire, store, process and distribute information.

  • Sometimes it is necessary to document how certain decisions were reached.

• Knowledge Implementation:
  • An organization should commit to change, learn, and innovate.

  • It is important to extract meaning from information that may have an impact on specific missions.

  • Lessons learned from feedback can be stored for future to help others facing the similar problem(s).