Selection of KB Problem

The KM system can be assured to be successful if:

• The user(s) have prior experience with systems applications.

• The user is actively involved in defining/identifying the specific systems functions.

• The user is actively involved in user acceptance testing and the final system evaluation.

• It is possible to implement the system in the working environment without interrupting the ongoing activities.

• The champion is selling the user's staff on the potential contributions of the system.