Cognitive Psychology

• Cognitive psychology tries to identify the cognitive structures and processes that closely relates to skilled performance within an area of operation.

• It provides a strong background for understanding knowledge and expertise.

• In general, it is the interdisciplinary study of human intelligence.

• The two major components of cognitive psychology are:
  • Experimental Psychology: This studies the cognitive processes that constitutes human intelligence.

  • Artificial Intelligence(AI): This studies the cognition of Computer-based intelligent systems.

• The process of eliciting and representing experts knowledge usually involves a knowledge developer and some human experts (domain experts).

• In order to gather the knowledge from human experts, the developer usually interviews the experts and asks for information regarding a specific area of expertise.

• It is almost impossible for humans to provide the completely accurate reports of their mental processes.

• The research in the area of cognitive psychology helps to a better understanding of what constitutes knowledge, how knowledge is elicited, and how it should be represented in a corporate knowledge base.

• Hence, cognitive psychology contributes a great deal to the area of knowledge management.